Video: ServiceNow's group field definitions and synchronization between Asset, CI, and TSO records.
servicenow.com
Video: ServiceNow's group field definitions and synchronization between Asset, CI, and TSO records.
In this video, I will show you: How to use ServiceNow's Support Group, Managed By Group, Change Group, Approval Group, Assignment Group, Assigned to, Managed, by, Owned by, and Supported by fields. How does synchronization between Asset and CI records work How to create Technical Service Offerin...
May 13, 2024
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