When developing a product or service, it is *essential* 📌 to know what problem we are solving for our users. But as designers, we all too easily shift far away from their perspective. Simply put, we forget that *we are not our users*. 🙅 User research is how we understand what our users *want*, and it helps us design products and services that are *relevant* to people. 🎓 This course will teach you *why* you should conduct user research and *how* it can fit into different work processes. You'll