In this detailed billing mock call, you'll learn how to write a confirmation email, create internal notes, see an ACW (After-Call-Work) demo, how to put a customer on hold, when to confirm a customer's account, and most importantly, how to break a bad news to your customers. | Kwestyon
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20.1K viewsJul 10, 2021
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It's hard enough to close a deal, handle an irate customer, or impress a job interviewer. Don't let annoying, unprofessional background noises make it even harder. Here's how to eliminate the distractions that plague your calls. Whether the noise is loud, continuous, or sudden, this will help you enjoy a worry-free call. AC-304 on Lazada: https://s.lazada.com.ph/s.mKUW3 AC-304 on TikTok Shop: https://www.tiktok.com/t/ZS2HwN5d6/ AC-204 Lazada: https://s.lazada.com.ph/s.mJcAN AC-204 TikTok Shop: h
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It's hard enough to close a deal, handle an irate customer, or impre…
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In this mock call, you will learn how to de-escalate a sup call (supervisor call) and handle a dead-end scenario with an irate customer. You will also learn how to confidently deliver a bad news to your customer and how important your tone of voice is. | Kwestyon
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FacebookKwestyon
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