GLPI 11: The Next Level EP18 — Does the new approval workflow replace Form Creator’s validation system? Several IDs for forms answers and for tickets are a bit hard to manage on a daily basis – especially for workflows requiring multiple validations. If you've tested GLPI 11, you may have realized that the forms answers now are tickets, changes, or problems. No more different IDs. GLPI 11 introduces a new approach to form handling. Instead of generating “form answers” like before, each form now
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GLPI 11: The Next Level EP17 — Can webhooks send ticket content in custom formats? Sometimes, sending ticket data to another system isn’t just about "sending it" — it’s about sending it the right way, with the right structure. But default formats don’t always cut it. Many users asked: Can we customize the format of the data sent through webhooks in GLPI 11? Whether you're integrating with third-party tools or internal workflows, flexibility is key. In GLPI 11, webhooks now come with a custom pay
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GLPI 11: The Next Level EP25: With webhooks, will it be possible to send ticket notifications, for example, to Teams?When an important event happens in GLPI a ticket gets assigned, escalated, or… | GLPI Developed by Teclib'​
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GLPI 11: The Next Level EP13 — At some point it will be possible to make an approval flow at different levels? In large teams or sensitive processes, approvals usually happen in stages: a manager signs off, then finance, then maybe legal. Without clear control over multiple validation levels, requests could easily stall or get messy. In GLPI 11, the validation process has been completely upgraded! You will be able to: ➡️ Create multistep approval flows ➡️ Define templates for different types of
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