We KNOW our customers. Some of you order the same meals every week (we love that), and we’ve come to know your orders by name... literally. A two-to-four bag order with a bunch of mods each week. Maybe you’re usually getting a Mexican stuffed pepper, and if it’s not there, we double check. That’s what the Cooler Crew is doing here: checking, catching, correcting. Because it’s not just about packing meals, it’s about knowing our people. We’ve even learned to recognize full family orders just from