The Claude API can automate customer support, document processing, and content workflows at scale. Here's how businesses are actually using it in 2026 — with real examples.

An illustration from June 2025 shows an example of using Claude, a large language model developed by Anthropic. Credit: CNS illustration/courtesy of Anthropic, licensed as CC BY 2.0. Is a chatbot a ...

Sarah Todd returned to reporting in January 2025 after being assignment editor at STAT since October 2022. You can reach Sarah on Signal at sarahlizchar.47. How trustworthy is the new U.S. food ...

BEIJING, Feb 9 (Reuters) - Alibaba's (9988.HK), opens new tab artificial intelligence chatbot Qwen temporarily stopped issuing coupons due to customer overload, hampering a new campaign to promote the ...

Oregon lawmakers heard testimony this week on a bill that aims to restrict the power and reach of AI chatbots that are increasingly permeating children’s – and adults’ — lives. The bill follows ...

Large language models (LLMs) can pass postgraduate medical examinations and help clinicians to make diagnoses, at least in controlled benchmarking tests. But are they useful in real-world settings, ...

Sure, we may have constant access to AI chatbots on our smartphones, sitting accessibly in our pockets, lessening the need for a dedicated portable device. But what if I told you that rather than ...

Grok, the artificially intelligent chatbot built into the social media platform X, is among the “worst” AI chatbots available and is unsafe for children and teenagers, concludes a risk assessment ...

AI agents are everywhere right now. They write emails, draft code, summarise documents, and promise to make work faster and smarter. From boardrooms to classrooms, the hype makes it sound like ...

Chatbots are already a burgeoning source of news. Seven percent of respondents in the U.S. use chatbots for news every week, according to a report last summer from the Reuters Institute for the Study ...

Apple has been spinning its wheels for many months over its approach to artificial intelligence, but a strategy finally appears to be emerging for the company. Bloomberg's Mark Gurman reported today ...

Apple plans to turn Siri into a chatbot that will rival Anthropic's Claude, Google's Gemini, and OpenAI's ChatGPT, reports Bloomberg. Apple did not initially plan to introduce a chatbot, but their ...