Groundbreaking AI Supervisor Engine coordinates agents built with natural language to resolve complex customer service cases, and manage human handoffs for fast and accurate resolutions ZÜRICH and SAN ...

Security experts have been nearly unanimous in their dislike of unencrypted SMS authentication for over a decade, but business executives — and customers — love its convenience. Cost-cutting may ...

Ninja Dispatch launches My Ninja Dispatch dashboard, giving fleet operators live visibility into overnight dispatch ...

Subpilot now auto-negotiates your bills & cancels subscriptions for you—no calls, no hassle. Making your monthly ...

ManageEngine introduces AI-driven capabilities in Site24x7 to reduce alert overload, accelerate root-cause analysis and enable controlled automation in hybrid IT environments.

Canada’s tech scene is really taking off. It feels like every day there’s news about new companies, new jobs, and new ways technology is changing things. Big cities are becoming huge tech centers, ...

A new report from Gartner argues that by 2028, misconfigured AI will shut down the national critical infrastructure in a G20 country. Consultants counter that it will likely happen much sooner.

From prompt injection to deepfake fraud, security researchers say several flaws have no known fix. Here's what to know about them.

Roberto Carlos Blanc Angulo/Pexels In recent weeks, a range of large "software-as-a-service" companies, including Salesforce , ServiceNow and ...

Welcome to the end of the world for Software-as-a-Service (SaaS) stocks – at least as we’ve known them. Recently, we’ve been ...