Microsoft on April 27 announced general availability of real-time voice agents in Microsoft Copilot Studio alongside new AI-powered agents and features across Dynamics 365 Contact Center, Dynamics 365 ...

Your customer browses a jacket on your website at 10 PM, checks store availability on your app the next morning, and walks into your flagship location expecting to try it on. If the jacket isn’t there ...

Tiger Woods is firing back at a prosecutor's request in court. The 50-year-old PGA Tour star was arrested on suspicion of DUI at the end of March. He was involved in a rollover wreck on Jupiter Island ...

The Axios attack has highlighted the sophistication, scalability, and industrialization of social engineering attacks. Late last month, the NPM package of Axios, an extremely popular JavaScript HTTP ...

WASHINGTON—President Trump on Friday released a budget proposal for the 2027 fiscal year, seeking $1.5 trillion in defense spending, by far the largest dollar amount in modern history. The proposal ...

With almost 175,000 npm projects listing the library as a dependency, the attack had a huge cascade effect and shows how quickly a compromised package can propagate through the ecosystem. Attackers ...

In today’s customer-focused landscape, every interaction matters. Modern contact centers must quickly connect customers with the right expert through voice, chat, or digital channels. Effective ...

WASHINGTON, March 19 (Reuters) - The U.S. military's request for $200 billion in additional funding for the Iran war met with stiff opposition in the U.S. Congress on Thursday, as Democrats and even ...