For the past decade, customer journey design has assumed one thing: the customer is human. A real person. Messy. Emotional. Overloaded. Someone who needs clarity, reassurance, and a sense of progress ...

Determining whether you’re rich or part of the middle class can be tricky. So many factors can eat into your income, such as cost of living, grocery bills and how many people you have in your care. It ...

BUCHANAN COUNTY, Iowa (KCRG) - A man was found guilty of second-degree sexual abuse Friday. In March 2022, it was reported that 49-year-old Jason Jackson had sexual contact with a minor under the age ...

Amazon was sued on Wednesday in a proposed class action lawsuit that alleges the e-commerce giant has used "punitive attendance policies" against its employees. The complaint claims Amazon uses an ...

(NEXSTAR) – States have been put on notice: Stop making so many mistakes, or lose funding for food assistance. Starting with the 2028 fiscal year, states with an ...

Just about a month after being accused of using pirated books to train its AI, Apple is facing another similar proposed class action lawsuit. As first reported by Bloomberg Law, two neuroscience ...

The Gazette offers audio versions of articles using Instaread. Some words may be mispronounced. IOWA CITY — In less than two weeks after University of Iowa Health Care on Aug. 29 notified 211,000-some ...

In March, Apple delayed the launch of its personalized Siri features, and soon after the company was hit with multiple class action lawsuits over the situation. The plaintiffs said they never would ...

Zillow's Premier Agent and Flex programs are under legal scrutiny for potentially deceiving homebuyers about agent relationships. The lawsuit argues consumers could negotiate better prices if ...

Jury finds Google liable for privacy violations in class action Google denies wrongdoing, claims data was nonpersonal and encrypted Google has faced other privacy lawsuits Sept 3 (Reuters) - A federal ...