(NEXSTAR) – The Social Security Administration (SSA) is rolling out a major change to the way it handles customer service. Instead of relying on local field offices, the Administration is moving to a ...

Behavior is at the heart of nearly every challenge in the workplace, from leadership and fair decisions to high performance and AI adoption. But how should organizations go about influencing behavior?

Under the shift, which Google said would eventually be rolled out to all users, old addresses would remain active. Messages and services would not be lost. By Adeel Hassan For more than 20 years, ...

The Environmental Protection Agency has altered and removed information from its website that connected climate change to the burning of fossil fuels. The changes come as the Trump administration ...

For decades, public managers and CIOs have spoken of “managing change.” They designed workshops, built communication plans and rolled out initiatives with clearly defined beginnings, middles and ends.

You’ve launched the AI pilots. You’ve rolled out copilots and chatbots. You’ve invested in licenses, training, and dashboards. And yet, the results aren’t showing up the way you expected. That’s the ...

“If ever there is a misnomer, it’s change management. It rarely causes change—and it’s almost always mismanaged.” That’s how Phil Gilbert, former head of design at IBM, opens his new book Irresistible ...

Do people see climate change affecting their area? A median of 74% across nine middle-income countries say global climate change is affecting the area where they live at least somewhat, while 24% say ...

Microsoft co-founder Bill Gates, who has spent more than a decade warning that the world was on the brink of unimaginable peril due to rising global temperatures, now says climate change “will not ...

Last week at the United Nations, Donald Trump derided the climate change movement, calling it a ‘con job,’ a view that the Republican party signed onto as the president won his second term last year.

This post was coauthored by Paul B. Thornton. We live in a world that is constantly changing, and ever more quickly. This means that to keep up, organizations and their leaders need to promote ...

It’s officially fall in the northern hemisphere, but depending where you are, it might not look like it. From Maine and Vermont to New York, tourists often flock to the U.S. East Coast to see the ...