Businesses can reduce costs and improve CX by improving FCR rates. However, the report notes that a high FCR rate may mask underlying problems. “If the business had been handling live calls that were ...

Ever since the James Webb Space Telescope was launched almost four years ago to the day, the star of space exploration until that time, the Hubble telescope, kind of took a back seat. From time to ...

The first round of the College Football Playoff is officially complete, and as expected, it featured a mix of competitive games and a pair of blowout losses. One team that showed no quit, despite a 51 ...

Looking for where to watch 'alien fc old (do not use)' tonight? Trying to locate where to stream, rent, buy, or watch where to stream or rent the directed movie can be tricky so we at Moviefone are ...

The Alien Enemies Act litigation may have fallen off the front pages, but it’s about to make headlines again. We're sorry, but something went wrong while fetching ...

In Pace, No One Can Hear You Scream. When a Weyland worker, Jessica, becomes unresponsive, Michael is called to check out the scene. During his investigation ...

For decades, science fiction writers have tried their best to prepare us for eventual contact with aliens. Their efforts are dominated by several recurrent tropes. There's the invasion by a warlike ...

Entertainment Steven Spielberg is BACK with a new sci-fi film for 2026: Check out the first trailer for Disclosure Day Entertainment Steven Spielberg finally reveals 1st trailer for new UFO film ...

Dec 9 (Reuters) - The U.S. Food and Drug Administration approved on Tuesday the first drug under its new fast-track program designed to shorten review time for a drug application. The approval for the ...

A $225,000 BOND. AND SAINT CLOUD POLICE ARE NOW TAKING PUBLIC SAFETY TO THE SKIES. THE DEPARTMENT JUST LAUNCHED CENTRAL FLORIDA’S FIRST RESPONDER DRONE PROGRAM. WESH 2’S SPENCER TRACY SHOWS US HOW IT ...

Cooper University Health Care expanded its first-in-the-nation program to help patients who have suffered an opioid-related overdose. The Bupe FIRST (Field Initiation of ReScue Treatment by EMS) ...