Downpay deactivated the chatbot within a month. AI now plays a far narrower role in the company’s customer support: drafting ...

A new type of chatbot could reliably help people decide what to do about their symptoms - and do so based on guidance that is both medically sound and easy to understand. The chatbot could help reduce ...

Hundreds of millions of people consult artificial intelligence chatbots on a daily basis for everything from product recommendations to romance, making them a tempting audience to target with ...

Every business seems to think that its customers want more AI. Yelp is the latest to add more artificial intelligence tools. The review site has upgraded its Yelp Assistant, an agentic AI chatbot, to ...

The platform says it wants people to use the AI chatbot to ‘search less and do more.’ The platform says it wants people to use the AI chatbot to ‘search less and do more.’ is a London-based reporter ...

The fast food chain hopes it will speed up orders and upsell customers. The fast food chain hopes it will speed up orders and upsell customers. is a news writer who covers the streaming wars, consumer ...

Google latest update to AI Mode in its Chrome browser is designed to keep the chatbot-style search tool always around once you start an online search journey. Starting today in the US, if you click a ...

April 15 – As people increasingly turn to artificial intelligence for advice, some US lawyers are telling their clients not to treat AI chatbots like trusted confidants when their freedom or legal ...

Elon Musk’s artificial intelligence software, Grok, continues to generate sexualized images of people without their consent, despite his company’s pledge months ago to halt abusive deepfakes after a ...

A substantial amount of medical information provided by five popular chatbots is inaccurate and incomplete, with half (50%) of the responses problematic: 30% were somewhat, and 20% were highly ...

Anthropic's latest AI technology, called Mythos, is so powerful at revealing software vulnerabilities that the company is afraid to release the model publicly lest it fall into the hands of bad actors ...