In some situations, it’s necessary to change the keyboard, for example, if you want to write in a foreign language such as Spanish and need special characters, such as the tilde above a capital letter ...

Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

Shelby Putnam Tupper is founder and creative director of Shelby Designs Inc., a small-but-mighty, full-service, customer-obsessed design consultancy.