Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

SugarCRM stands out with its extensive customization options, cross-functional capabilities, and AI-powered analytics. It ...

A recent Federation of Small Businesses survey found that 34% of UK SMEs now use AI tools in some capacity, up from just 12% in 2024. More telling is the productivity data: businesses using AI report ...

There's logic to why this is not a good way to order coffee. And if you absolutely must have coffee like this, there are ...

AI is no longer an optional extra; in 2026 it’s becoming part of every serious job description, from entry‑level to executive roles. The good news is you don’t need to be a programmer to stay relevant ...

Apptivo offers a comprehensive suite of tools for contact management, lead tracking, opportunity management, and sales ...

Digital banking succeeds only when systems are fast, reliable, secure, and flexible enough to adapt to changing customer expectations.

The first time many South Africans noticed ClawDBot was in familiar places: family WhatsApp groups, church chats or stokvel ...

Keap CRM provides a comprehensive suite of tools designed to help small businesses manage customer relationships, automate ...

Meevo reports spa booking software should provide features like online appointment flexibility, automated reminders, and ...

Explore how LPG cylinder tracking systems enhance safety, ensure compliance, and prevent illegal refilling across gas supply ...

The proposed budget for fiscal year 2024 allocates $77 million for reenlistment bonuses. (Lance Cpl. Joseph Helms/Marine Corps) The Marine Corps hopes to spend more in fiscal year 2024 on retaining ...