Downpay deactivated the chatbot within a month. AI now plays a far narrower role in the company’s customer support: drafting ...

Every business seems to think that its customers want more AI. Yelp is the latest to add more artificial intelligence tools. The review site has upgraded its Yelp Assistant, an agentic AI chatbot, to ...

A new type of chatbot could reliably help people decide what to do about their symptoms - and do so based on guidance that is both medically sound and easy to understand. The chatbot could help reduce ...

SAN FRANCISCO (AP) — Online review aggregator Yelp wants to harness artificial intelligence to make it easier for users to find information curated by other people. Although Yelp’s users have always ...

Artificial intelligence tools have made financial advice more accessible, but they have also created a significant privacy risk. Millions of Americans are turning to AI chatbots for help with their ...

Millions of Americans are turning to AI chatbots for health answers. Doctors are, too. But the ways doctors are incorporating AI chatbots into their practice are surprising. Specialized medical AI ...

PCWorld argues that Bing serves as a superior alternative to AI-heavy search engines by prioritizing human-authored content over automated summaries. AI search engines like Google’s AI Mode often hide ...

Sam Altman, the head of OpenAI, has formally apologized to the community of Tumbler Ridge, BC, after a mass shooting in February. He admitted his company did not alert authorities to the shooter’s ...

Tesla owner Mike Nelson has been using the AI chatbot Grok in his vehicle for several months now. He finds it is useful, nearly irresistible, and dangerous. Nelson, a lawyer with a background in auto ...

Anthropic is investigating a possible breach of Mythos, a new model the artificial intelligence company rolled out to a small pool of companies earlier this month to help them detect software ...

As people increasingly rely on AI chatbots for guidance, even on financial matters, a healthy dose of skepticism is critical. “Millions of people turn to ChatGPT with money-related questions, from ...

Disney employees are embracing AI, per screenshots of the company's "AI Adoption Dashboard." Some prolific AI users at Disney are using tens of millions of tokens a month. AI analysts say these tech ...