Salesforce.com's planned expansion into a new market may be its biggest challenge yet. The company, which offers a service that allows salespeople to track leads and account information online, plans ...

The popularity of Web-based CRM is no surprise. It's easy to use, provides anywhere/anytime access, and enables streamlined operations (especially for those with multiple locations, and remote and/or ...

Harte-Hanks Inc. said it has introduced a new web-based customer relationship management (CRM) solution for credit unions and community banks. The new system, known as e.Vantage, combines the ...

Two sets of entrepreneurs almost simultaneously launched systems this month that provide free customer relationship management tools for travel agencies in tandem with systems to assist suppliers in ...

Lawry Matteson is writer and content supplier for webCRM – a company providing web-based CRM SaaS solutions since 2002, and he likes discussing and writing on latest CRM provider or product reviews, ...

Microsoft Corp. said Tuesday it plans to introduce a Web-based version of its sales and marketing software in 2007 as it targets rivals like Salesforce.com , Oracle Corp. , and SAP AG in a ...

An innovative system created by digital agency Rippleffect is helping The Trafford Centre develop its relationship with customers and businesses. The web-based CRM system has been designed to focus on ...

Software applications in widespread general use can be broken down into two developmental types – those designed to run on the Web and others that are non-Web-based. Web-based apps are designed for ...

Microsoft has launched its Web-based, small-business-focused customer relationship management product in the UK, but says that customers will not be able to easily integrate the product with their ...