The high-touch, enterprise sales process needs a lesson from design thinking: Align yourself around your customer’s journey, and develop tools and training that create a more consultative experience ...

From unclear next steps to impersonal systems and delayed follow-ups, friction points—big or small—can quickly erode a ...

Standardizing processes is important for a growing business, but few people know exactly how to do this. Most times, what is created is too general or detailed and burdensome and is put on the shelf ...

Design thinking is playing an increasingly significant role in the business world. Companies doing some of the most innovative work, such as Apple, Amazon, and Google, use this approach to help solve ...

Design better interfaces with Gemini 3.0 Pro, featuring Tailwind mobile views and error states, to reduce UX surprises.

The steps are (1) knowledge, attitudes, and beliefs mapping: reanalysis of team's research findings from prior studies; (2) environmental scanning of apps available on the market; (3) stakeholders' ...

COVID-19, along with the corresponding economic collapse and a movement for social justice, have forced our society into an inflection point. What role will designers play in creating a more inclusive ...

The holiday season is a unique time. For some, it’s the most wonderful time of the year; for others, it may be less pleasant; and, for some, it may even trigger mental health challenges. Regardless of ...

To meet your long-term goals, you need an investment strategy that you have confidence in and that you can put into practice. Unfortunately, many Americans lack this ability, which means they end up ...

All too often, the overall performance of an electronic design isn’t limited by technology constraints, but rather ultimately boils down to a problem of heat dissipation. With the exception of ...

Worker safety is a top priority for manufacturers. They know that working alongside rotating parts, high-pressure fluids, and combustible fluids creates serious risks of injury. Although there are ...