According to contact center software firm Playvox, to provide a true omnichannel experience, brands today recognize the need to assist customers in the platforms where they feel most comfortable. This ...

Concurrent increases in evidence about social determinants of health and the use of value-based health care incentives are driving new efforts to integrate health care and human services. Despite ...

Social isolation and loneliness are prevalent in the population. There is robust evidence that social isolation and loneliness significantly increase risk and, conversely, that social connection ...

The importance of social ties in the lives of older people is becoming increasingly recognized as strong associations have consistently been found between social support networks with physical and ...