(By John Shomby) When is it right to respond? When is it right to react? There are times when one works better than the other. One is short-range and the other long-range. We should react in ...

Have you ever been in a situation where you have gotten emotionally triggered and you reacted in a way you regretted? In today’s business world, it is imperative to be able to respond with tact and ...

As a leader, your team looks to you to set the rules. They turn to you for advice — for your thoughts on how to behave. Which is why the way you communicate is so important. If you aren’t clear on ...

My tweet today was: “Resilience doesn’t start with experience – it STARTS with attitude – your attitude.” It got more than 100 “re-tweets.” Evidently people understood what I was saying and chose to ...

How often have we reacted to a situation dramatically and been embarrassed? How often have we spoken without pausing to gather and frame a thought first? Often, our own reaction has deeply hurt us or ...

Over my decades-long history as a blogger, author, public speaker, and consultant, I have come to appreciate the power of words. I often hear that “it’s just a semantic difference” when discussing ...

Our reactivity is an automated defence to protect us from feeling the pain of our Negative Core Beliefs (NCB). Normally, we do not recognise that an old and painful memory has been stirred up; we ...

Anger is one powerful human emotion. It is also a very normal human emotion that needs to be expressed in a healthy way. But there’s a place and time for appropriate anger, and we all have to learn ...

“When I look back on my knee-jerk reactions now, I realize I should have just taken a breath.” —Fred Durst Let’s talk about reaction versus response. Some people use the words synonymously but to me ...