Social media has proven time and again the need for brands to be inclusive. Last year, with less in-person shopping due to the pandemic, e-commerce soared. E-commerce sales made up 18% of all global ...

I want to see a world in which every person feels included and valued, just as they are. I think in many ways we all want that. Each and every single one of us wants (and deserves) to feel like they ...

Those of us who have seen software transition from perpetual licenses to recurring revenue SaaS businesses know there’s been a fundamental shift in how revenue is earned over time. Recurring revenue ...

Editor’s Note: Sef Tuma, is Global Lead – Industry X, Intelligent Products and Platforms for Accenture. Matthew Thomas is the North America Lead, Industry X, Engineering for Accenture Digital twins ...

Effective design in startups goes beyond mere aesthetics, focusing on structured decision-making to solve real problems and drive business growth. Founders often misjudge the role of design, either ...

For years, the design community has been working to build the case that its work has significant business value. A groundbreaking new study by the consulting firm McKinsey & Company can put a number ...

Looking at the mainstream practice of service design today, something is clearly not working. Over the past decade, service design has evolved into a commodified brand or product—one that has been ...

Small-business owners are faced with many challenges, such as planning sales and marketing strategies for their companies. Your business plan will vary depending on your type of business, but one main ...

Product quality can make or break your brand’s success and profitability. In fact, when Deloitte surveyed consumers on why they purchase from a specific brand, “quality” was cited among the top three ...