If you trust Oracle to have the best marketing, sales and service automation in the world, then just sign up for their CRM-in-90-days offer. Don't ask about customization though - but do tell the ...

The chasm between on-premises and on-demand CRM got a little bit smaller this week, as Oracle released a prebuilt integration between its core on-premises Siebel CRM solution and its Oracle CRM On ...

Oracle, who have several code line families to care for and nurture, are announcing Siebel CRM 8.1.1 today, and more intriguingly from a collaboration perspective 'Oracle Customer Relationship ...

Yesterday's Oracle Live event on the future of CRM marked the launch of Oracle Fusion Marketing (not to be confused with Oracle Marketing; I'll get to that). But as usual, it's the burning question ...

While RightNow has a vision for how customer experience will evolve over the coming years to encompass mobile computing, the main issue facing RightNow's customers is what to make of Oracle. Oracle is ...

Anthony Lye, the senior vice president of CRM at Oracle, gave a brief 45 minute "chalk talk" with CRM analysts, press and bloggers at Oracle Open World. It was a small and intimate setting with around ...

Oracle said the new Oracle CRM Gadgets For Sales, through pre-built integration with the Oracle Contact Center On Demand application, provide quick access to important information without having to ...

BUSINESS SERVICE provider Fexco has turned to on-demand solutions to support the planned expansion of its customer service capabilities. The company used Oracle’s on-demand CRM software to replace its ...

Oracle is buying knowledge management vendor InQuira in order to improve the capabilities of its Fusion and Siebel CRM (customer relationship management) applications, Oracle announced Thursday. Terms ...

New Delhi: Software firm Oracle on 30 August said its Seibel customer relation management (CRM) software is being used by over 1,500 Tata Motors dealers in about 1,000 dealer locations to help the ...