For years, we’ve been hearing that traditional library reference service is dead. In reality, reference just disappeared, like Jimmy Hoffa. But unlike in the case of Hoffa, no one in the library field ...

This increased burden placed on librarians and institutions is so bad that even organizations like the International Committee of the Red Cross are putting people on notice about the problem. “A ...

One year ago, columnist Brian Kenney wrote a piece for PW titled “Where Reference Fits in the Modern Library.” The column addressed his frustration with the gulf between reference work as he ...

REDMOND, Wash., June 27, 2002 — Building on its ranking as the No. 1 best-selling encyclopedia brand,* Microsoft Corp. today launched Encarta® Reference Library 2003, offering innovative homework ...