As discussed in a previous column, it’s possible to speak assertively without being an assertive person. Jefferson Fisher, author of The Next Conversation: Argue Less, Talk More, offers wise and ...

You can spend years building credibility at work and still feel unprepared for the moment you need to say something uncomfortable. That one difficult conversation you wish you could avoid often turns ...

If you feel like you struggle to be heard, there's a good chance that a lot of it comes from your own mind. You might think that it's important for you to sound intelligent or funny, but a group ...

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...