How can you make sure to have great conversations, especially with people you don’t know well? If you want to engage the attention and interest of a customer, investor, or potential hire, having a ...

The publishing industry could look different in the future — the culprit: shifting thoughts toward book blurbs. If you have held a book before, most likely you have read or at least seen one. They ...

British novelist Charles Dickens (1812-1870) sat in his study in Gads Hill near Rochester, Kent circa 1860. He wrote one of the best first lines in literature. Great opening lines to books set the ...

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

You can spend years building credibility at work and still feel unprepared for the moment you need to say something uncomfortable. That one difficult conversation you wish you could avoid often turns ...