Ashlyn is one of Forbes Home's in-house writers and a former civil engineer-turned content writer with over six years experience. Until recently, Ashlyn focused on creating content for Forbes Home as ...

An organization that sees its customer service department as a cost center is ignoring a significant opportunity to increase customer loyalty and lifetime value. Customer service is now the primary ...

When a power outage hits, getting left in the dark is just one of the concerns. An extended blackout is an inconvenience, but being without air conditioning, heating or necessary medical equipment is ...

Solar is no longer just a way to trim your utility bill; for many homeowners it is a serious contender to keep the lights on ...

Hurricane and wildfire seasons are underway, and they appear to be getting longer and more severe in recent years. In response to this, portable generators and power stations have become critical ...

Among other random weather events, the annual hurricane season—which runs through November—prompts many to rush out and buy portable generators, but you shouldn’t wait until disaster hits to acquire ...

Get inspired by a weekly roundup on living well, made simple. Sign up for CNN’s Life, But Better newsletter for information and tools designed to improve your well-being. As winter storms track across ...

Mike De Socio is a CNET contributor who writes about energy, personal finance, electric vehicles and climate change. He's also the author of the nonfiction book, "Morally Straight: How the Fight for ...

Many homeowners are surprised to learn that most solar systems stop working during an outage — even on sunny days. That’s why many people add a backup generator (or solar batteries) to make sure their ...