One question I often get when I speak at events or lead training sessions is, “What if I ask questions and people think I’m being confrontational?” It’s a common concern, especially when curiosity ...

Across key societal institutions, such as courtrooms, classrooms, and newsrooms, we have an unspoken contract that says only lawyers, teachers, and journalists are entitled to ask questions. In a ...

“If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask . . . for once I know the proper question, I could ...

In 2011, Victor Saad, a secondary school teacher, decided he wanted a new career. At first, he considered getting an MBA. But when he reflected on what he really wanted from it — credibility in the ...

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

Making small talk can be hard—especially when you’re not sure whether you’re doing it well. But conversations are a central part of relationship-building. In this first episode of How to Talk to ...