Rule No. 1: Always respond to your manager’s performance review plan like it’s a love letter, even when it reads like a threat wrapped in bullet point. Your carefully drafted PIP arrived in my inbox.

If you're in multiple text threads with different people in your life — your family, your partner, your kid's teacher — it can be hard to stay on top of your messages. Who should you respond to first?

As someone who’s been called “too sensitive” more times than I can count, I get that attempting to learn how to not take things personally can feel about as possible as trying to “just relax” or “stop ...