Microsoft Excel may not be the first software program you think of when compiling text for a questionnaire, but it offers most of the same word processing features as other Office Suite products such ...

In Consumer Reports’ labs, we design tests that identify which products are the best at what they do. But to find out which ones are also the most reliable and make customers the happiest, we rely on ...

If you want to better understand your customers, you may find yourself thinking about putting together a short questionnaire. You might, for example, want to know how satisfied your customers are with ...