Microsoft Excel may not be the first software program you think of when compiling text for a questionnaire, but it offers most of the same word processing features as other Office Suite products such ...

If you want to better understand your customers, you may find yourself thinking about putting together a short questionnaire. You might, for example, want to know how satisfied your customers are with ...

In Consumer Reports’ labs, we design tests that identify which products are the best at what they do. But to find out which ones are also the most reliable and make customers the happiest, we rely on ...

Nexus is a Latin word for a common tie or a connection, and, in today’s business environment, it is also a key term in determining the tax jurisdiction that applies to state business taxes. Because of ...

Forbes contributors publish independent expert analyses and insights. Kevin Kruse covers leadership development & emotional intelligence. Leadership development professionals face an uphill battle: ...

How does Consumer Reports know which products are the most reliable? With results from our exclusive surveys, made possible by CR members. Here’s how to participate—and help millions of other ...