Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The ubiquitousness of virtual meetings during the pandemic has required us to seek ...

While not a new concept in the slightest, live chat has rapidly become one of the leading customer service tools. With easy-to-navigate features, convenient automation options and simple site ...

Gems are highly customized genAI chatbots with specific expertise that you can use in Google Workspace apps. Here’s why they’re so useful and how to customize them for your workflow. Wouldn’t it be ...