Whether the in-person meeting leads to new ideas, strengthened relationships or simply a better understanding of your team, the experience is an investment in your future. The first step is to ...

“I think from a calling perspective, [Webex] is still in pretty good position and I think they’re going to accelerate that with contact center. Contact center has caught up. A lot of the AI and ...

Cisco has unveiled new artificial intelligence (AI-)powered features in its contact centres, including the Webex AI Agent, AI Agent Studio and Cisco AI Assistant features for its Webex Contact Centre ...

Webex by Cisco (herein referred to as Webex) is well known as a unified communications and collaboration (UC&C) and UC as a Service (UCaaS) vendor. In October 2023, Cisco made several announcements, ...