AT&T is now offering its customers, and even non-AT&T customers in-home support for everything from computer set-up to flat screen TV installation. Marguerite Reardon Former senior reporter Marguerite ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...

Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...

Of all the products in your home, one of the most likely to run into problems is your computer,according to Consumer Reports. Some 40 percent of laptops and 30 percent of desktops either have to be ...

When a computer locks up and a pop-up notification on the screen says to seek assistance to remove malware, people might not feel they have an option other than to comply. That is one of the scams ...

The sudden shutdown of a computer tech support call center has left some of its employees wondering if they will be paid. EZ Tech Support, based in Portland, Oregon, took calls from people who had ...

ORANGE COUNTY, Fla. – The deadline is approaching to claim restitution from tech support scams. Victims who paid for computer tech support products or services over the phone with a credit card ...