Person of the Year is one of our most enduring franchises. Every year, we aim to name a Person of the Year—the person, group, or concept that had the most influence on the world during the previous 12 ...

If you want to take your content marketing to the next level, then it’s time to finally jump in and build a Facebook Messenger chatbot. Chatbots deliver sky-high open rates, save you time/resources, ...

Bots are in vogue like never before. They’re the heart of every next-generation cognitive app for mobile, social, e-commerce, and seemingly every other solution domain. But they’re not a new ...

Customer service chatbots may finally become more intelligent, more conversational and more helpful. By Steve Lohr This article is part of a new series on artificial intelligence’s potential to solve ...

When Xiaoyin Qu was growing up in China, she was obsessed with learning how to build paper airplanes that could do flips in the air. Her parents, though, didn’t have the aerodynamic expertise to ...

A reporter who writes about A.I. finds her work is catching on — with the Chatbot she often writes about. Credit...George Wylesol Supported by By Kashmir Hill Kashmir Hill writes about technology and ...

In 1950, the English computer scientist Alan Turing devised a test he called the imitation game: could a computer program ever convince a human interlocutor that he was talking to another human, ...

Over the last five years, companies like Microsoft, IBM, Google, and Amazon have delivered amazing chatbot frameworks, providing tools like Microsoft Bot Framework, IBM Watson Conversation, Google API ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Follow Lakshmi Varanasi Every time Lakshmi publishes a story, you’ll get an alert straight to your ...