Some fonts in Microsoft Office are designed to display all letters in uppercase, regardless of whether the Caps Lock is on or off. Copperplate Gothic is one such font. Check this and change the Font.
The problem might be with your keyboard. To verify this, connect another keyboard and observe the results. If the problem disappears, it might mean your keyboard is faulty or that its Caps Lock key ...
X user @kmuee recently kicked off a heated debate on the platform after asking, “does anyone actually use their shift key to capitalize letters.” The insinuation here was that it’s somehow more normal ...