Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

Connected customer experiences start with connected systems and data within your organization. The deeper the connections, the more power you have to orchestrate personalized end-to-end customer ...

Office 365 subscribers get more than just Office apps and email; here is how to use SharePoint to build your own basic customer management tool. CRM – or Customer Relationship Management – is an ...

Constructive continues to add new features to its Partnerpedia family of online partner-community solutions. The latest is lead-management capabilities for the Partnerpedia Open Community and Private ...

The company said that a voice phishing attack led to the compromise of ‘basic’ Cisco.com user profile data. Cisco disclosed that a threat actor was able to access Cisco.com user data stored in a CRM ...