You already know that customer satisfaction is important. What you may not have known is that high customer satisfaction indicates that financial performance expectations will be exceeded. There’s ...

Learn how accord and satisfaction settle contract disputes by modifying original terms, offering a quicker, cost-effective resolution for liability and debt claims.

Forbes contributors publish independent expert analyses and insights. Dr. Tracy Brower writes about joy, community and the future of work. Well here’s some good news: Job satisfaction is increasing.

Discover how the American Customer Satisfaction Index (ACSI) influences investment decisions and economic performance. Learn ...

Editor’s Note: The article has been updated to include new data and information. The original content was authored by Dom Nicastro. In the age of social media, viral reviews and user-generated content ...

When we think of a happy relationship, one of the first things that comes to mind is good communication. It just seems intuitive. If couples can talk openly, positively, and effectively with each ...

Are you happy with your romantic relationship? On Valentine’s Day, around anniversaries, and in the dark lull before sleep, maybe you’ve pondered this question. You might have thought about how you ...

Google has been slowly changing how it talks about ranking algorithms. Although Google hasn’t said anything actually new to sharp-eyed industry watchers, it is important to shine a light on what has ...

COSTA MESA, Calif.: 13 Nov. 2019 — While showroom sales processes such as dealership personnel interaction with customers, working out the deal and vehicle delivery can drive future customer loyalty, ...

U.S. credit card customers appear to be losing faith that their card issuers will be there for them when they need it most as the COVID-19 pandemic continues to drag on consumer confidence. The J.D.

This article was featured in the One Story to Read Today newsletter. Sign up for it here. I glanced into my teenage daughter’s bedroom one spring afternoon last year, expecting to find her staring ...

Sexual satisfaction is an important goal, a key component in a good relationship and a good life. Yet, surprisingly, our understanding of the concept is quite limited and incomplete. One reason for ...