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Expanded Zendesk integrations underscore Higher Logic Vanilla’s commitment to improving the support capabilities of B2B and B2C organizations by enabling faster resolutions, self-service options, and ...

Zendesk stands as a popular choice for businesses aiming to improve their customer experiences. However, there is a problem of seamlessly integrating Zendesk with other tools that can simplify the ...

NEW YORK – Zendesk at its one-day customer experience event, Zendesk Showcase, today announced its acquisition of Smooch Technologies, providers of a platform for connecting businesses with customers.

HERNDON, Va., Aug. 21, 2024 /PRNewswire/ -- Surveys are an essential tool for gathering direct customer feedback, yet consolidating, storing, and processing this data in real time can be a challenge.

NEW YORK--(BUSINESS WIRE)--Zendesk, Inc. (NYSE: ZEN) today announced expansion to Zendesk Sunshine, its open and flexible CRM platform built on Amazon Web Services (AWS). These expansions include new ...

SAN RAMON, Calif.--(BUSINESS WIRE)-- Five9, (NASDAQ: FIVN), provider of the leading CX intelligent platform, today announced enhancements to its integration with Zendesk Talk Partner Edition (TPE) ...

Five9, provider of a leading CX intelligent platform, is enhancing its integration with Zendesk Talk Partner Edition (TPE) that supports the latest Zendesk Voice Comment and Standard Call Object ...

NEW YORK, June 15, 2021 /PRNewswire/ — Yext, Inc. (NYSE: YEXT), the AI Search Company, today announced new integrations with Zendesk, Inc. (NYSE: ZEN), as part of its continued focus on empowering ...

Microsoft has this week announced that it has updated the integrations from its Microsoft Teams service to the third-party Confluence and Zendesk offerings. Confluence Pages can now be used inside of ...

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