Some customers who send their consoles in for warranty repair are unhappy with long return times, inadequate fixes and poor customer service. Erica Ogg is a CNET News reporter who covers Apple, HP, ...

The recent Xbox 360 warranty extension to three years has really done a number on the repair queue. Everyone must be sending in their broken Xboxes, since the turnaround time has increased from two ...

Page Jump: ===== 1 - HEXUS reader Parm Mann lets off some steam. 2 - What is causing these delays? HEXUS reader Parm Mann lets off some steam. The following article has been written by HEXUS forum ...

Microsoft Corp. is extending its warranty on the Xbox 360 video game console to one year from the previous limit of 90 days. The change announced Friday applies to future and present owners. By James ...

While the Playstation 3 and the Nintendo Wii both had one year warranties (15 months for the Wii when registered), the Xbox 360 had trailed with a mere 90 day warranty. Now, Microsoft has extended the ...

So I now have the three flashing red leds of death. I called MS and they threw out the $140 charge for repair.<BR><BR>I'm considering cracking it open myself to check for the thermal paste application ...

When the Xbox 360 first hit the market, reports swirled that the console was suffering an alarmingly high hardware failure rate. In response, Microsoft executives called for calm, saying a small ...

Shoppers can buy with added confidence as Microsoft expands its warranty for Xbox 360 from 90 days to one year In a move to benefit customers, Microsoft Corp. announced today that it will change the ...