Amazon was quick to pledge support for the Matter smart home standard, and now it's clear just when (and if) you can expect the technology to reach your household. The company has confirmed that 17 ...

Dan was a writer on CNET's How-To and Thought Leadership teams. His byline has appeared in The New York Times, Newsweek, NBC News, Architectural Digest and elsewhere. He is a crossword junkie and is ...

Amazon has quietly added passkey support as a new passwordless login option for customers, offering better protection from information-stealing malware and phishing attacks. Passkeys are digital ...

Feb 19 (Reuters) - Amazon (AMZN.O), opens new tab said it would stop support for its unified communications service, Chime, next year and will not accept new customers beginning Wednesday. Amazon ...

Forbes contributors publish independent expert analyses and insights. David Jagneaux is a writer and analyst, covering MMOs and retro games. The never-ending carousel of game industry layoffs ...

If you've ever had a frustrating experience with an Amazon chat support worker you'll sympathize with Chris Williams. He was worried that someone named "Brittni" was "phishing" his email address — ...

Amazon alleges that Robojap Technologies LLC of Covington, Wash., and Quatic Software Solutions Pvt. Ltd. of Punjab, India, duped Alexa users into buying tech support by convincing them they had ...

Rolled out in 2013, the Mayday video chat feature gave Fire tablet users access to a live rep on screen who could control and annotate the screen for assistance. (Amazon Photo) Amazon is pulling the ...