A quick no is better than a long maybe. by Sarah Green Carmichael I have a friend who appraises antiques — assigning a dollar value to the old Chinese vase your grandmother used for storing pencils, ...

I wrote you awhile back regarding a ManagementSpeak-filled rejection letter I’d recently received. You challenged me to come up with one that was better than the form “we had many qualified candidates ...

In her new book, Syme's Letter Writer, Rachel Syme of The New Yorker explains how to write a delightful letter to a loved one. Unlike texting and email, old-fashioned letters, hand-addressed and sent ...