SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Nextiva, the leading unified customer experience management (UCXM) platform, today announced the launch of Nextiva Workforce Scheduling, an expansion of the company ...

CALGARY, Alberta--(BUSINESS WIRE)--MakeShift, a prominent SaaS innovator renowned for its award-winning cloud-based employee scheduling and time-tracking platform, announced today its strategic ...

If you spend any time in post-acute care today, whether in a skilled nursing facility, an assisted living community, or a home-based care setting, you quickly sense the dedication. The “why” that ...

“As the contact center shifts to a multi-agent world, workforce management becomes a strategic capability,” said Ryan Wang, ...

The time has come for flexible scheduling, especially for contact centers where inflexible scheduling practices are a top driver of agent dissatisfaction and attrition. There are many approaches to ...

Award recognizes Logile’s AI innovation in helping retailers deliver more connected, demand-driven store executionDALLAS--(BUSINESS WIRE)--Logile, Inc., a global leader in AI-powered Connected ...

ZenaTech, Inc., a technology company focused on AI drone solutions powered by Quantum Computing, has announced the signing of a Letter of Intent to acquire a workforce scheduling software company.

Administrative expenses are an ongoing burden for the healthcare industry. The reason, many experts note, is that too many dollars are still tied up in healthcare’s largest cost center: staffing. The ...

New update brings Kanban Boards, Smart Scheduling, and seamless calendar integration with Google and Outlook to ...

VANCOUVER, British Columbia, Jan. 07, 2025 (GLOBE NEWSWIRE) -- ZenaTech, Inc. (ZENA) (FSE: 49Q) ("ZenaTech"), a technology company specializing in AI (Artificial Intelligence) drone solutions driven ...

Workforce management (WFM) is a set of processes that maximize workforce performance and productivity with the goal of boosting organizational performance. But what does that mean exactly? Simply put: ...