Few schools of thought have had more impact on how I run a business than dynamic work design. The concept was pioneered by friends of mine at MIT, Donald Kieffer and Nelson Repenning. The two spent ...

Forbes contributors publish independent expert analyses and insights. In a business world flooded with dashboards and performance metrics, Nelson P. Repenning and Donald C. Kieffer offer a ...

When we unpack its current meaning, we may find that we want—and need—to retool the word yet again. It was drawing, or disegno, as deployed in the making of Italian buildings during the Renaissance, ...

As individuals report a greater loss of control and decreased trust in institutions during COVID-19, employers are left wondering how to facilitate a successful return to the office. Supported by ...