The first thing you may want to do is reset the printer scanner. This is a simple task, so we do not expect most users to find it too difficult. To reset the printer scanner, the user must power it ...

Several readers checked in with additional information after our report Monday on the new HP scanner software, HP PrecisionScan Pro v3.0.1 Update: Mac OS 8.6 displays same behavior A reader writes: "I ...

Users of Hewlett-Packard printers, scanners and cameras may be experiencing some problems after installing Microsoft’s latest round of security patches, released late last week. The problems, which ...

If scanner is not working but printer is working, follow these instructions i.e. update driver, restart Windows service, etc.