After years of doing "secret shopper" stories, we don't expect much from retail sales clerks. So color us surprised that, on day one of the Windows 8 era, associates at three New York-area retail ...

You’ve probably heard a lot about Windows 8 and maybe you’re contemplating a new computer. Here is my experience. I’d been operating off a computer for 4 years that has gotten slow, a bit glitchy, and ...

Windows 8 has two environments: the full screen, touch-centric Windows Store App interface (also called Metro) and the Desktop interface, which looks and acts like Windows 7. If you install programs ...

One of the lessons to be learned from the Lenovo Superfish fiasco is just how dangerous the pre-installed software on a Windows machine can be. In the old days, pre-installed software was a ...

Microsoft’s decision to take a radical departure in the user interface of Windows 8 has many of its customers asking the same question. Microsoft has always had downgrade rights in place for its ...

I upgraded to Windows 8.1 a couple of days ago, and so far I've been happy. There are a couple of outliers though, and neither Mr. Google, Mr. Bing, nor Mr. DuckDuckGo have any answers so far. So, I ...