Last year, during the Q3 2023 earnings call, Mark Zuckerberg talked about leveraging AI to have business accounts respond to customers for purchase and support queries. Today, Meta announced ...

CRMwHATA integrates the WhatsApp Business API with other digital channels such as Facebook, Instagram, Telegram, and web chat ...

WhatsApp is no longer just your go-to platform for chatting; it's evolving into a comprehensive marketplace. In its latest move, WhatsApp has introduced Flows, a revolutionary purchase service that ...

WhatsApp Business is a messaging app that allows users to freely interact over Wi-Fi or cellular data. It is the business counterpart of the highly popular WhatsApp Messenger, with added functionality ...

WhatsApp is the most popular messaging app worldwide. In a lot of countries, it's already widely used to conduct business, where you can order deliveries, set up services, and get customer support.

Meta, the parent company of WhatsApp, has unveiled a series of AI-driven features for the WhatsApp Business app, signaling a strategic move to enhance the platform's capabilities and potentially drive ...

Meta-owned WhatsApp has updated its business application programming interface (API) policy and will no longer allow general-purpose artificial intelligence (AI) chatbots on its platform, a move that ...

OpenAI officially announced the end of support on its page, stating that due to a policy and terms change from WhatsApp, ChatGPT would cease to be accessible on the messaging app. "On Jan 15, 2026, ...

WhatsApp is putting an end to the chatbot invasion. Meta, WhatsApp's parent company, has quietly updated its Business API policy to prohibit general-purpose AI assistants from operating on its ...

WhatsApp is one of the most popular messaging services on the planet, and there’s a lot going on with this platform. The company has a flourishing beta testing community that tests new features all ...