In early 2020, organizations sent people to work from home. At the Gates Foundation, our employees scattered around the country and the world. It was understandable; we wanted to be with our families, ...

What’s the big idea? Every moment is filled with how we’ve decided to spend our time, and that time defines us. We make value judgements (often automatically) of our options and follow similar ...

The OODA Loop—Observe, Orient, Decide, Act—is a continual process that helps improve decision-making speed in conflict situations. Training should focus on reducing the decision time within each phase ...

These words, from Nelson Mandela, speak volumes about the difficulties we face in the often-fraught process of decision-making. A decision is essentially a choice. Whether that choice involves major, ...

Running a company doesn’t leave much room for hobbies. But if you know me, you know I make time for one obsession: rituals. My fascination with rituals started from a conversation with my friend Bing ...

Humility isn’t just a personality trait — it’s a system. The strongest cultures are built by leaders who design transparency into how decisions get made. Cultures built on a leader’s personality are ...

This June marks 81 years since Gen. Dwight D. Eisenhower ordered the cross-channel invasion of France — a decision dependent upon hundreds, if not thousands of interrelated factors. Success depended ...