Technical leaders are responsible for a number of things, especially pertaining to their staff. They are responsible for ensuring staff have what they need to do their jobs and providing feedback on ...

Technical communicators make scientific, technical, and practical knowledge available to a variety of audiences in various media such as print, video, web, and digital multimedia. Write, design, ...

Skill-Based Learning is a series brought to you by Women in Data — Philadelphia that highlights different skills required for being successful in data and tech and offer resources for you to start ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Traditional caching fails to stop "thundering ...

This is a preview. Log in through your library . Abstract Purpose: This study intended to help technical support providers understand different communication strategies for diagnosing users' technical ...