The new features could be handy for customer service systems, but OpenAI says they have applications that work across a variety of other fields, including education and creator platforms.

What if your next phone call with customer support didn’t feel like a frustrating maze of robotic prompts but instead like a natural, empathetic conversation? Imagine an AI that not only understands ...

“Integrating OpenAI’s Realtime API with Twilio’s platform enables businesses to offer more natural, real-time AI voice interactions at scale,” said Inbal Shani, Chief Product Officer, Twilio ...

The three are GPT-Realtime-2, a successor to the company’s existing realtime voice model with what OpenAI describes as GPT-5-class reasoning; GPT-Realtime-Translate, a live translation model with more ...

OpenAI launched three new audio models that can reason, translate across 70+ languages, and transcribe speech in real time, making voice a genuinely useful interface for developers.

OpenAI's Realtime API is now optimized and generally available. You can try its latest speech-to-speech model, gpt-realtime. The upgrades improve OpenAI's voice ...

OpenAI launched three real-time voice models, bringing GPT-5-class reasoning, 70-language translation, and live transcription to its API.

OpenAI has unveiled three new voice models for developers, enabling the creation of voice assistants capable of real-time conversation and translation ...

There has always been one glaring issue with Voice AI demos. It seems like magic until something too complicated is thrown at it or the bot loses track of what it is saying. OpenAI seems to be going ...

Agora's Conversational AI Engine offers key enhancements to the Realtime API for more natural communication and interaction. This milestone builds on Agora's partnership with OpenAI, as the Realtime ...

OpenAI has introduced a new suite of voice intelligence tools for developers, including real-time translation, live ...

Integration of OpenAI with Twilio’s Communications APIs Will Enable Over 300,000 Customers and more than 10 Million Developers to Create Compelling Voice Experiences SAN FRANCISCO--(BUSINESS ...