What started as a scrappy team of technologists within the federal government more than a decade ago has inspired how several states are using technology to deliver government services today. The U.S.

Federal Chief Information Officer Greg Barbaccia said his top priority is to get the federal government to “obsess over delivering tangible outcomes." ...

The Colorado Digital Service (CDS) team is leading the implementation of the state’s Digital Government Strategic Plan, initially focusing on three projects to improve digital services. According to ...

In what appears to be a direct response to anti-competition claims raised in the ongoing FCC v. John Deere Right to Repair lawsuit, the equipment manufacturer has released an updated digital service ...

Forbes contributors publish independent expert analyses and insights. Aleksandra Bal covers indirect tax and technology developments. The digital economy has become a driving force in global trade, ...

The Social Security Administration is making major strides towards improving its customer service, especially with its ...

If users can’t easily find, trust, use, and enjoy your digital banking or fintech service, you’re already behind. We’ve seen financial institutions invest millions and spend years developing a “killer ...