Chat support brings real-time customer service to the online consumer, often appearing on a business’s website or application as a pop-up dialogue box. The availability of chat support on a company’s ...

You can now chat with your Google contacts within Microsoft's email app. May 14, 2013 — -- Microsoft is continuing its mission of getting Google users to switch to its products. And this time, it ...

Last week, the European Union (EU) announced the first set of gatekeeper tech companies and gatekeeper services, and we've already discussed what it means. For example, iMessage isn't a gatekeeper yet ...

Claude now lets you use apps like Slack, Canva, Figma, and more directly in chat, turning the AI chatbot into a full-on ...

Bing Chat adds LaTeX support, improves news grounding, and reduces conversation-ending triggers. Bing Chat now supports LaTeX markup for accurately displaying complex mathematical expressions. User ...

Best Buy has become the latest major retailer to support Apple Business Chat, allowing customers to ask questions with stores in a similar way to standard iMessage conversations. Apple Business Chat ...